SALARY: $54,580.00 Annually
OPENING DATE: 08/31/18
CLOSING DATE: 09/24/18 04:00 PM
Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.
The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Communications Manager in the District Marketing and Public Relations Division.
Under general direction of the Public Information Officer (PIO), the Communications Manager is responsible for the management and implementation of strategic communications through all appropriate channels to promote district and college initiatives, programs and services in support of enrollment and other specific goals. This position will assist administrators with external and internal communications, field media requests, oversee web design and content, and implement crisis communication plans when emergencies arise.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
Work directly with administrators and campus personnel to gather information for news releases and promotion of specific initiatives, programs and services. Ensure information is accurate and presented in a professional manner appropriate for each communications channel, i.e., traditional, social, new or emerging media. *
Write news releases, promote CCS stories, respond to media requests and cultivate relationships with reporters to enhance and maintain a positive image of CCS. *
Assist CCS administrators with all external and, as requested, internal communications. Determine and recommend appropriate communications channels for distribution of messages. Prepare speeches, award nominations, presentations and other materials as requested by CCS chancellor and members of Executive Cabinet. *
Implement crisis communication plans in collaboration with the PIO, following Incident Command protocol and CCS emergency communications procedures. *
Manage 2-person web team and a videographer responsible for content writing and content management for CCS, SCC, SFCC and associated websites. Ensure CCS brand and style standards are followed. *
Inform and educate staff about behavior and performance expectations, provide timely and accurate feedback regarding performance, and ensure performance and behavioral problems are corrected promptly and effectively. *
Oversee and assist with social media communication channels pursuing innovation and effectiveness in this area. Consistently learn about and evaluate new communications tools as they emerge and evolve.*
Manage online marketing campaigns and collaborate with CCS Marketing and Graphics Manager in ongoing marketing.*
Execute contracts and oversee contractors following all state and CCS financial and labor regulations. *
Create effective internal communication strategies to share information with CCS faculty and staff. *
Work closely with the CCS Marketing and Graphics Manager in development of marketing and public relations campaigns. Assist in gathering information and collaborating with college stakeholders in development marketing and public relations materials. *
Collaborate with the District Outreach Coordinator and District Graphics to create effective recruitment materials and program informational materials.
Support and advance the CCS strategic plan, and perform related duties as required. *
'*' Indicates this is an "essential duty"
COMPETENCIES & OTHER REQUIREMENTS:
REQUIRED COMPETENCIES (MINIMUM QUALIFICATIONS)
A bachelor's degree in communications, journalism, public relations or another closely related field from an accredited institution. Or An equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
Experience fielding news reporters' requests, answering tough questions, meeting their deadlines and pitching stories.
Experience in news and feature story writing, marketing communications and public relations.
Experience in social media writing and management, web content writing and using web content management systems.
Excellent written and verbal communication skills.
Strong conflict resolution, collaboration and team building skills.
Proficiency planning and managing communications strategies in a full range of channels including social media, text, email, web, print, outdoor and broadcast.
Proficient with Associated Press style.
Proficient proofreading and editing skills.
Ability to multitask and meet deadlines under pressure while paying attention to detail.
Acceptance of the responsibility to promote the welfare and best interests of students at all times.
A demonstrable understanding and acceptance of the mission, values, goals and objectives of CCS.
The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, community and technical college system.
Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.
PREFERRED COMPETENCIES (DESIRED QUALIFICATIONS)
Experience working in a higher education marketing and public relations setting.
Experience in crisis communications and crisis management, especially experience in the incident command structure.
Understanding of the role of community college and the populations CCS serves.
Experience working as a reporter or editor in print journalism.
CONDITIONS/TERMS OF EMPLOYMENT:
* TOTAL COMPENSATION: $74,911 - $77,691. Total compensation is an estimate based upon base compensation, current employer-paid health and related benefit contribution rates and median retirement fund contributions. The actual total will vary depending upon each employee's enrollment choices.
An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Work is performed in a normal, temperature controlled office environment.
Frequent use of computer and exposure to terminal screens.
Visual focus and strain.
Work directly with students/clients.
Frequent repetitive hand/wrist motions and finger manipulation.
Frequent oral and auditory communication with others.
CONDITIONS OF EMPLOYMENT
Contract 12 month position
Position is exempt from Fair Labor Standards Act (FLSA)
Requires criminal background check
Ability to travel locally as well as occasional out-of-town travel
If using personal vehicle for travel proof of driver's license and car insurance required
REQUIRED APPLICATION MATERIALS:
To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:
CCS online application.
Cover letter addressing your qualifications as applied to the responsibilities of this position. *
Comprehensive resume. *
Names, addresses, and telephone numbers of three professional references.*
College transcript(s) * - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.
NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission.
Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1.