Contact Name - Kelly McPhee
Contact Phone - 800-272-9933
Contact Email - email@example.com
Communications Business Partner Opportunity Overview
**This position may be located in Spokane or Portland**
As a Communications Business Partner with Banner Bank, you will be highly involved in the communication deliverables of organizational and operational products & services-based projects and initiatives, as well as often creating and project-managing the associated activities. You will understand and promote the impact and importance of matching the right communications approach and delivery channel(s) to maximize the success of the each initiative. You will think strategically within the competitive landscape and develop tactics that advance the Bank’s objectives.
As a Communications Business Partner with Banner Bank you will have the opportunity to:
•Responsible for project management of communication elements associated with bank-wide operational projects (in partnership with multiple internal stake holders). Actively participate in project team meetings, offering best practices on approach, language, communication channels to utilize, timing, etc.
•Develop and update client-facing communications in support of bank-wide operation- oriented initiatives ensuring brand and service goals are met. In collaboration with internal departments, create employee-facing communications in support of organizational initiatives ensuring company/departmental objectives are achieved.
•Drive the advancement of the company’s connectivity internally regarding client-facing communications. This includes developing and managing a library of all operationally-oriented client communications with publication on the company intranet; communicating with internal partners as needed to educate them about the resource and encourage adoption; and advocating for expanding the tracking and library as needed to assist other teams within the bank.
•Partner and coordinate with Communications and Products and Services business lines senior leadership. Attend Product Development committee meetings. Manage the marketing and communications aspects of new product launches, changes, and/or retirements. Develop related appropriate and on-brand communications. Project coordinate monthly bank-owned channel messaging within Marketing and Communications team and in partnership with operational teams.
•Responsible for serving as project management lead for integration phases during Mergers and Acquisitions. Manage development and maintenance of departmental task plan(s). Interface with applicable teams to determine client impacts and timing for necessary communication deliverables. Coordinate creation of client-facing materials and manage integration information portal.
•Maintain department’s content and message tracking to ensure product, service and other topics are accurate and updated across all bank-owned channels (print, brochures, social, digital, etc.). Provide writing and communications-related support for requests from others on our team and beyond. Manage third party print and mail house vendors.
•Responsible for communicating clearly and regularly with colleagues to keep projects moving forward while keeping parties well apprised of project status and decisions.
•Excellent compensation, plus bonus potential
•Comprehensive employee benefits package, including medical, dental, vision, health and dependent daycare funds, life and disability protection
•Paid vacation time, sick time and 10 company paid holidays
•401k (with up to 4% match)
•Tuition reimbursement after 1 year of service
About Banner Bank
More than 125 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our focus on offering outstanding value is why Money Magazine named Banner the Best Bank in the Pacific Region of the U.S. in 2018. Likewise, our financial strength and stability are key reasons Forbes included us on the Best 100 Banks in America the past three years.
With more than $11 billion in assets and over 200 locations, in Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering solutions to help clients dream big and achieve more, we support employee volunteerism and donate millions of dollars each year to community organizations.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
NOTICE TO RECRUITMENT AGENCIES:
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Education & Certifications
•High School Diploma or GED required.
•Bachelor’s Degree in Communications, Public Relations, Marketing or related disciple preferred.
•More than 8 years of related experience and banking experience preferred.
•Knowledge of financial services industry processes, strategies, and products strongly preferred.
•Proven expert at taking complex information and synthesizing it to understand how best to share it to reach a successful outcome.
•Proven communicator with an ability to adapt to Banner’s style and voice in written communication. Readily convert complicated bank speak into prose that non-bankers can readily understand and that motivates the desired action.
•Advanced verbal and written communication skills, including ability to communicate effectively at all levels of company and, as needed, assume an advocacy and advisory role.
•Demonstrate a passion for results and be adaptive in a collaborative, team environment as both a player and a coach. Partner and fully collaborate with other managers throughout the organization to deliver our collective goals and objectives.
•Advanced organizational and analytical skills, interpersonal, influence and negotiation skills and time management skills. Ability to work within budgetary and time constraints.